Yak Aye Depository Fiscal Establishment Recruitment Of Officers 2018
Name of the Bank : Yes Bank
Name of the Posts : Officers
Primary Location : Mumbai
Educational Qualification :
- Minimum Graduate or equivalent degree
- Excellent flair of English linguistic communication Language
Experience :
- 1 to iii years of sense inward sales & / or human relationship role( Preferable)
- Freshers amongst fantabulous communication science volition endure considered
Desired Candidate Profile
- Graduate Significant sense inward a sales subdivision amongst a skilful sensibility regarding client acquisition too portfolio management
- Ability to negotiate, convince clients too increase clients accounts
- Feel at repose amongst numbers too MS Excel too by too large really comfortable amongst IT
- Proven rails tape inward sales
Duties too Responsibilities
- Portfolio Management for Bank’s NRI Customers
- Engage amongst assigned portfolio of Bank customers for service and deepening relationship
- Customer interactions to be duly updated inward Bank scheme for audit trail too reference to hereafter interactions
- Deepening of client portfolio bird benchmarks
- Manage Issues too Maintain consummate human relationship tape for assigned client accounts
- Enhancing client wallet size
- Profiling Customer to increase wallet portion – Engaging to capture client banking habits too inducing to brand Yes Bank equally principal relationship
- Ensuring client scoping being done with involve based products suggested equally hooks for deepening human relationship Ensuring that client reach is done too products targeted accordingly
- Service to Sales approach established for deepening human relationship with trace of piece of work solid unit of measurement members too associates which accept been grouped together
- Acquisition of New To Bank Customers
- To larn novel to banking enterprise customers from leads generated through marketing channel too diverse campaigns
- Referrals generated from existing customers
- Penetration of products across trace of piece of work solid unit of measurement groups
- Customer Query too Complaint resolution:
- Ensure interrogation resolution of the customers past times coordinating amongst service too operations team
- Resolving all complaints received from preferred customers inside the stipulated TAT’s
- Fulfilment of other objectives:
- To actively participate too contribute inward fulfilment of other fourth dimension outflow objectives that subdivision or arrangement may initiate from fourth dimension to time.
Competencies / Skill laid required
- Verbal too written communication science / listening skills.
- Customer service orientation
- Interpersonal Effectiveness
- Ability to travel accurately, nether high pressure level inside fixed too brusk timeframes
- Result too character oriented
- Resilience / Persuasiveness
- Negotiation / Conviction skills
- High unloosen energy bird too Self motivation
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