Yak Purplish Depository Fiscal Establishment Of Scotland (Rbs) Recruitment For B.Com, Bba, Bbm, Bca, B.Sc Graduates
Name of the Bank : Royal Bank of Scotland (RBS)
Name of the Post : Customer Service & Operations Analysts
Walk-in Interview Date : 24th March 2018 (Saturday)
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Interview Time : 10 AM to 12:30 PM
Interview Venue : RBS Business Services Pvt Ltd, Olympia Technology Park, eighth Floor, Fortius Block, Guindy, Chennai - 600032
Educational Qualification : B.Com, BBA, BBM, BCA, Bsc(Physics & Math's)2015, 2016 too 2017 pass-outs only.
Note : Students from an information technology or B.E or HR background or Post Graduates are non eligible for this role.
Required Skills :
- Ability to operate inward a dynamic surround of increment too change
- Able to demonstrate potent work solving skills alongside a logical approach, to expect at root crusade of whatever number too drive through initiatives to forestall re-occurrence
- Team player, reliable, proactive, conscientious, alongside an pump for detail
- Excellent written too verbal communication skills
- Ability to piece of work nether pressure level too to defined timelines
As Analyst, you lot volition last required to :
- Ensure timely too accurate closure of assigned tasks too activities, perform all functions inward trace alongside internal too external targets
- Ensure queries are investigated accurately too raised alongside the relevant parties without delay too escalate where needed, review manual or ineffective processes which could last automated, or enhanced, to enable the provision of superior customer support
- Build too hold telephone substitution relationships alongside colleagues across Operations too Front Office, ensure cipher mistake rates through accuracy too controls adherence
- Continuous procedure improvement, investigate root crusade of issues, discrepancies too strive to forestall its recurrence through diverse initiatives
- Understand too follow the escalation matrix too levels both internally too externally, assisting too response to ad-hoc queries too from telephone substitution WCRS stakeholders
Check detailed notification of Royal Bank of Scotland Recruitment 2018 from HERE
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